YOLO HOBBY (hereinafter referred to as "the Company", "we", or "us") is committed to ensuring that your privacy is protected. We guarantee strict compliance with all relevant requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong. To ensure you can use the various services of this website with peace of mind, we hereby explain our privacy protection policy to safeguard your rights and interests.
Please refer to the following details regarding our privacy protection policy:
1. Scope and Use of Personal Data Collection
This privacy policy covers how this website handles personally identifiable information collected when you use our website services. This privacy policy does not apply to external links connected to this website, nor does it apply to personnel not commissioned by or involved in the management of this website.
If you provide any personal data to us, you will be deemed to have authorized the Company to collect, retain, and use your personal data for the following purposes:
1. Verifying member identity and processing membership-related matters.
2. Processing orders, including order confirmation, deposit verification, or payment receipt.
3. Confirming identity during pickup and product delivery.
4. Handling member complaints and inquiries.
5. Subject to obtaining your consent or indication of no objection, providing you with product information, promotional offers, and product recommendations. You may opt-out from receiving these marketing communications at any time, free of charge, by contacting us.
2. Information We Collect
• Name (Does not strictly have to be your full name; its primary purpose is to identify the recipient for order pickup and shipping).
• Contact Information (Email address, shipping address, and contact phone number).
Our online credit card payment service provider, Airwallex, processes your payments and the credit card information submitted on this website; we do not store this data. Airwallex stores, uses, and processes your payments and submitted credit card information in accordance with its own privacy policy.
The Company will not use or disclose your personal data to third-party companies without your prior consent.
3. Security of Personal Data
The personal data you provide to the Company will be stored within the website system and can only be accessed and used by authorized personnel of the Company and our third-party service providers. (Third-party service providers include: online payment service provider Airwallex; courier companies Hongkong Post and SF Express Hong Kong).
4. External Links of the Website
The web pages of this website provide links to other websites, which you can access by clicking through. However, those linked websites do not apply to this website’s privacy policy. You must refer to the privacy policy of the respective linked website.
5. Use of Cookies
In order to provide you with the best possible service, this website will place and access our cookies on your computer. If you do not wish to accept cookies, you can set the privacy level to high in your browser settings to reject them. However, please note that doing so may prevent certain functions of the website from operating normally.
6. Right to Access and Correct Personal Data
In accordance with the Personal Data (Privacy) Ordinance (Cap. 486), you have the right to request access to and correction of your personal data held by us. If you wish to exercise this right, please contact our Data Protection Officer by email at [cs@yolohobbyhk.com].
7. Amendments to the Privacy Policy
This website's privacy policy will be updated from time to time in response to operational needs. The amended terms will be promptly posted on the website.
